At jqk88, your privacy matters. This Privacy Policy explains what personal data we collect, how we use it, who we may share it with, and the rights you hold over your information as a player on our Malaysian online casino and sportsbook platform.
A plain-language summary of how jqk88 handles your personal data. The full legal text follows below.
We collect the information you provide during registration (name, date of birth, email, contact number), payment and transaction data, identity verification documents, and technical data such as your IP address and device type when you access jqk88.
Your data is used to operate your jqk88 account, process deposits and withdrawals, comply with our KYC and anti-money-laundering obligations, personalise your experience, and send you relevant promotional communications (with your consent).
We do not sell your personal data. We share it only with payment processors, identity verification providers, game software providers, fraud prevention services, and regulatory authorities — all under strict data protection agreements.
jqk88 uses 256-bit SSL encryption for all data in transit, encrypted storage for sensitive data at rest, access controls that limit data visibility to authorised personnel only, and regular security audits of our systems and processes.
jqk88 uses essential cookies to keep you logged in and maintain your session, and analytical cookies to understand how players use the platform. You can manage non-essential cookies through your browser settings at any time.
You have the right to access, correct, and (in certain circumstances) request erasure of your personal data held by jqk88. You may also withdraw marketing consent and request data portability by contacting our support team.
IMPORTANT: This Privacy Policy ("Policy") applies to all personal data collected and processed by jqk88 ("we", "us", "our") in connection with the operation of https://jqk88.win and all related services ("Platform"). By registering an account or using the Platform, you acknowledge that you have read and understood this Policy. This Policy forms part of jqk88's Terms & Conditions.
1.1 jqk88 is committed to protecting your privacy and handling your personal data with transparency, integrity, and in accordance with applicable data protection laws and international gaming authority standards.
1.2 For the purposes of this Policy, jqk88 is the data controller in respect of the personal data you provide when using the Platform. As data controller, jqk88 determines the purposes and means of processing your personal data.
1.3 If you have questions about this Policy or about how jqk88 handles your personal data, you may contact our Data Protection team via the official support channel displayed on the Platform. Our support team is available 24/7, including Malaysian public holidays.
2.1 Registration and Identity Data: Full legal name, date of birth, gender, nationality, residential address, email address, and contact telephone number provided during jqk88 account registration.
2.2 Identity Verification (KYC) Data: Copies of government-issued identification documents (e.g., Malaysian National Identity Card, passport), proof of address documents (e.g., utility bills, bank statements), and proof of payment method documents as required for compliance with anti-money-laundering (AML) obligations.
2.3 Financial and Transaction Data: Deposit amounts, withdrawal amounts, payment method details (truncated card numbers, e-wallet identifiers, bank account references), and transaction history on the jqk88 platform.
2.4 Gaming Activity Data: Game history, bet amounts, winnings, losses, bonus usage, session duration, and other gameplay metrics generated through your use of the Platform.
2.5 Technical and Device Data: IP address, browser type and version, device type and operating system, referring URL, pages visited, time spent on page, and other interaction data collected automatically when you access jqk88.
2.6 Communications Data: Records of your communications with jqk88 customer support, including live chat transcripts, email correspondence, and any complaints or enquiries you submit.
2.7 Responsible Gaming Data: Self-exclusion requests, deposit limits, session limits, and other responsible gaming preferences you set through your account settings.
3.1 Directly from you: When you register a jqk88 account, complete identity verification, make a deposit or withdrawal, contact customer support, or update your account settings.
3.2 Automatically: Through cookies, web beacons, and similar tracking technologies when you access and interact with the jqk88 Platform. See Section 9 for details on our use of cookies.
3.3 From third parties: From identity verification service providers, fraud prevention agencies, payment processors, and (where permitted) credit reference agencies — to verify your identity, assess financial risk, and comply with regulatory obligations.
4.1 jqk88 processes your personal data on one or more of the following legal bases:
5.1 jqk88 uses your personal data for the following purposes:
6.1 jqk88 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients:
6.2 All third-party service providers who process personal data on behalf of jqk88 are required to do so under written data processing agreements that impose data protection obligations equivalent to those applicable to jqk88.
We never sell your data. jqk88 does not engage in the sale or commercial licensing of player personal data to advertisers, data brokers, or any unrelated third party.
7.1 The operation of the jqk88 Platform may involve the transfer of your personal data to service providers located outside Malaysia. Where such transfers occur, jqk88 ensures that appropriate safeguards are in place — such as standard contractual clauses or adequacy decisions — to protect your personal data to a standard equivalent to that applicable within Malaysia.
8.1 jqk88 retains your personal data for as long as your account remains active and for a minimum period of five (5) years following account closure, in order to meet our legal, regulatory, and audit obligations — in particular AML and KYC record-keeping requirements under international gaming authority licensing conditions.
8.2 Gaming activity and transaction data is retained for a minimum period of seven (7) years to comply with financial record-keeping obligations. Where personal data is no longer required for any lawful purpose, jqk88 will securely delete or anonymise it.
9.1 jqk88 uses the following categories of cookies on the Platform:
9.2 You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect your ability to use some features of the Platform. jqk88 does not use third-party advertising cookies or cross-site tracking technologies.
10.1 jqk88 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
10.2 In the event of a personal data breach that poses a risk to your rights and freedoms, jqk88 will notify you and the relevant supervisory authorities in accordance with applicable legal requirements.
11.1 Subject to applicable law, you have the following rights in respect of your personal data held by jqk88:
11.2 To exercise any of the above rights, please contact jqk88 customer support. We will respond to your request within thirty (30) days. We may need to verify your identity before processing your request.
12.1 With your consent, jqk88 may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new games, CNY promotions, and other offers relevant to your interests as a jqk88 player.
12.2 You may withdraw your consent to marketing communications at any time by updating your communication preferences in your jqk88 account settings or by contacting customer support. Withdrawal of marketing consent does not affect transactional communications (such as deposit confirmations and security alerts) which are necessary for the operation of your account.
13.1 The jqk88 Platform is strictly restricted to individuals aged twenty-one (21) years and over. jqk88 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately close the associated account and delete the relevant data.
14.1 The jqk88 Platform may from time to time contain links to third-party websites or services. This Privacy Policy applies only to the jqk88 Platform. jqk88 is not responsible for the privacy practices of any third-party site and encourages you to review the privacy policies of any external site you visit.
15.1 jqk88 reserves the right to update this Privacy Policy at any time. Where changes are material, we will notify registered players by email or by displaying a prominent notice on the Platform. The "Last Updated" date at the top of this page will be revised accordingly.
15.2 Your continued use of the jqk88 Platform following publication of an updated Privacy Policy constitutes your acceptance of the revised terms.
16.1 If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by jqk88, please contact our Data Protection team through the 24/7 live chat support function on the Platform.
16.2 You may also reach jqk88 by email at the official address displayed on the Platform ([email protected] — for informational display only; do not send sensitive data by unencrypted email). jqk88 will never request your password or full payment details by email.
Effective Date: This Privacy Policy is effective as of 1 June 2026 and supersedes all prior versions. By continuing to use jqk88 after this date, you accept this Policy in full.
jqk88 is built on a foundation of security, fairness, and respect for your privacy. Join 500,000+ Malaysian players who trust jqk88 with their gaming experience. 21+ only.
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